Last updated: 24 October 2026
We want to hear about any problem with our services or this website so that we can put it right. This procedure is available to all clients and counterparties of Keystone Palms Wealth Holdings Ltd..
How to complain
Email contact@keystoneholdings.ltd with the subject “Complaint”, or write to us at Maples Pavilion, Cricket Square, 171 Elgin Avenue, P.O. Box 1093, Grand Cayman KY1-1102, Cayman Islands. Please include your name and organisation, how to contact you, what happened, and what outcome you would like.
What happens next
- We will acknowledge your complaint.
- A senior person who was not involved in the matter will review it fairly and look into the facts.
- We will tell you the outcome and our reasons in writing.
Regulatory status
The Company is not a regulated entity. No regulator-run complaints or compensation scheme applies to its services.
Complaints about personal data
For concerns about how we handle personal data, see our Privacy Notice. You may also complain to the Cayman Islands Ombudsman.